Refund Policy

Last updated: 10/29/2026

We want you to be satisfied with your GreenPOS subscription. This Refund Policy explains when and how you can request a refund.

1. Free Trial

GreenPOS offers a 14-day free trial with full access to all features. No payment is required to start the trial, and no charge is made until the trial ends and you choose to subscribe. If you cancel before the trial ends, you will not be charged.

2. Monthly Subscriptions

For monthly subscriptions, you may request a full refund within 7 days of your initial purchase or renewal date. After 7 days, refunds are granted on a case-by-case basis. If you cancel your subscription, you will continue to have access until the end of your current billing period.

3. Annual Subscriptions

For annual subscriptions, you may request a full refund within 14 days of your initial purchase. After 14 days, a prorated refund may be issued for the unused portion of your subscription, minus a reasonable administrative fee.

4. How to Request a Refund

To request a refund, please contact our support team at getgreenpos@gmail.com with the following information:

• Your account email address
• Date of purchase
• Reason for the refund request

We will review your request and respond within 3-5 business days.

5. Exceptions

Refunds may not be available in the following cases:

• Requests made more than 30 days after the purchase date
• Accounts that have violated our Terms of Service
• Promotional or discounted purchases (unless required by law)

6. Processing Refunds

Approved refunds are returned to you via the original payment method (JazzCash, EasyPaisa, or bank transfer). Please allow 5-10 business days for the refund to arrive.

7. Contact Us

If you have questions about this Refund Policy, please contact us at getgreenpos@gmail.com.